THIRDLEE & Co.
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Info & Shop Policies

 

WELCOME!

Thank you for your interest in Thirdlee & Co! Below is some basic information about my work and shop policies. Any questions feel free to contact me!

a quick note:  

All Thirdlee & Co. artwork, images, and designs are copyright © Michelle Provençal Design, LLC. Do not copy or reproduce my designs without my permission. Any questions, please contact Michelle at thirdleeco@gmail.com


materials & process

Thirdlee & Co. ornaments are made of needle felted wool and embellished by hand. 

An ornament can take anywhere from 2 to 8 hours (some even more) to complete depending on the design. All ornaments are one of a kind. Some variation in color, size, and decoration are to be expected as this is the nature of the handmade process.

The wool I use is primarily domestic and from Maine whenever possible. Embellishments include both vintage and new trimmings.

 

product use & care

Thirdlee & Co. products are FOR DECORATIVE USE ONLY.

While they may be soft and quite cute, they are not toys - they are a tiny work of art.

Please handle with care and store in a dry place when not in use. For their longest life, do not expose to direct sunlight for extended periods of time, some colors may fade.

Michelle Provencal Design, LLC. is not responsible for misuse of Thirdlee products

 

shipping & handling

Our online shop currently ships within the US only. 

For international requests, please email thirdleeco@gmail.com for a shipping quote. 

Shipping cost includes shipping, handling, and packaging materials.

Ready-made orders will be ready to ship within 1-3 business days.

Made to order product may take up to 14 days to complete. See product pages for details.

All domestic orders will ship USPS First Class Mail which typically arrives within 3 business days. 

 

returns

Returns are handled on a case by case basis. 

If there is a problem with your order upon receipt, please contact me directly within 10 days for refund or exchange.

 

bulk orders

Thirdlee & Co. ornaments make beautiful gifts for special clients and event guests! 

If you are interested in gifting our hand crafted keepsakes at your special event this year, please email Michelle with your inquiry for more details!

Note: Bulk orders are made to order and require some lead time. Please include your timeline & projected quantity in your inquiry.

 

custom work & collaborations

If you have a special request for a custom project or would like to collaborate with Thirdlee & Co. please email Michelle at thirdleeco@gmail.com

 

wholesale

Please email Michelle at thirdleeco@gmail.com for more information